Bunny Casino Privacy Policy — How We Handle Your Personal Data

This Privacy Policy applies to all players who register, browse, or interact with Bunny Casino at bunnycasino.net. It describes the types of personal information we collect, the reasons we collect it, how it is stored and protected, and the choices you have as a player based in the Philippines. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly and in line with applicable data protection standards. If you have any questions about how your information is managed, you can reach us at [email protected] at any time.

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the effective date shown at the bottom of this page. We encourage you to review this policy periodically so you always know how your data is being handled. Continued use of Bunny Casino after any update constitutes your acceptance of the revised terms.

When you register for a Bunny Casino account, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) verification process, which is required before any withdrawal can be processed. Providing accurate information is a condition of using the platform — accounts found to contain false details may be suspended.

In addition to registration data, we automatically collect certain technical information when you use the platform. This includes your IP address, device type, browser version, operating system, session duration, pages visited, and in-game activity logs. This data helps us detect fraud, prevent unauthorised access, and improve the overall performance of the platform for Filipino players. We do not collect any sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance.

We may also collect information you provide voluntarily, such as when you contact our support team, respond to a survey, or participate in a promotion. Any communication you send to [email protected] is stored securely and used solely to resolve your query or improve our service quality.

The personal data we collect is used for a defined set of purposes directly related to operating Bunny Casino as a legitimate online gaming platform for players in the Philippines. The primary uses are: verifying your identity and age to ensure you meet the minimum age requirement of 21 years; processing deposits and withdrawals through supported Philippine payment channels such as GCash and Maya; providing customer support and responding to account-related queries; and detecting and preventing fraud, money laundering, and other prohibited activities.

We also use your data to personalise your experience on the platform — for example, to remember your preferred game categories or display relevant content based on your activity. Technical data such as session logs and device information is used to maintain platform security, diagnose technical issues, and optimise performance for mobile users across the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies. These communications are considered essential to the service and cannot be opted out of while your account remains active. Any optional marketing communications will be clearly identified as such, and you will always have the option to unsubscribe.

Bunny Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is shared only in the limited circumstances described in this section. We work with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification services, and cloud infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purpose for which it was shared.

We may also disclose your information when required to do so by law, regulation, or a valid order from a Philippine government authority or regulatory body. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation. If we are involved in a business restructuring, merger, or acquisition, your data may be transferred as part of that process, and you will be notified in advance if this affects how your information is handled.

All third-party partners who receive your data are bound by strict confidentiality obligations and are not permitted to use your information for any purpose beyond what is necessary to deliver their contracted service to Bunny Casino. We regularly review our data-sharing arrangements to ensure they remain appropriate and compliant with applicable standards.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. In most cases, transaction records and identity verification documents are retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to online gaming operators serving the Philippines. After the applicable retention period has expired, your data is securely deleted or anonymised.

Bunny Casino takes the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission (SSL/TLS), access controls that limit who within our organisation can view your personal data, and regular security assessments of our systems. While no online platform can guarantee absolute security, we continuously work to maintain a high standard of data protection for all players.

In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant authorities as required by applicable law. We will provide clear information about what happened, what data was affected, and what steps we are taking to address the situation. Your trust is important to us, and we treat any security incident with the utmost seriousness.

As a player based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data — that is, to receive a copy of the information we hold and an explanation of how it is being used. You also have the right to request correction of any inaccurate or incomplete data, and in certain circumstances, to request that your data be deleted. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

You have the right to object to certain types of data processing, including direct marketing. If you no longer wish to receive optional marketing communications from Bunny Casino, you can unsubscribe at any time by following the instructions in any such communication or by contacting our support team directly. Please note that opting out of marketing does not affect the processing of your data for essential account management and security purposes.

We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. In some cases, we may need to verify your identity before processing a request to ensure that your data is not disclosed to an unauthorised party. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

Bunny Casino uses cookies and similar tracking technologies to operate the platform effectively and improve your experience as a player. Cookies are small text files stored on your device that allow us to recognise you between sessions, maintain your login state, and remember your preferences. Essential cookies are required for the platform to function and cannot be disabled. These include session cookies that keep you logged in and security cookies that help protect your account from unauthorised access.

We also use analytical cookies to understand how players navigate the platform — for example, which game categories are most popular and where users tend to drop off during the registration process. This information is used in aggregate form to improve the platform experience for all Filipino players and is not linked to your individual identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform.